All sales are final. All items are made to order and delivered through drop shipping, and unfortunately, we are not able to provide exchanges and returns at this time. In the case you were sent an incorrect or defective item, contact us at firstname.lastname@example.org with a photo. We are happy to replace these items. Customer must reach out within 2 weeks of delivery date with photo of defective item to be eligible for a refund or replacement item. Thank you for supporting.